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Sales Strategy and Operations Manager at PagerDuty - ApplyBlast

Sales Strategy and Operations Manager

PagerDuty

4 months ago

3.7 on Glassdoor

United States

Hybrid

Full Time

Manager

3 applicants

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About this role

As the Manager of Sales Strategy and Operations at PagerDuty, you will serve as the strategic backbone for go-to-market execution by bridging sales leadership, finance, and HR. Your primary mission involves designing and executing commission plans, building analytics frameworks to measure performance, and managing a predictable weekly and quarterly sales forecasting cadence. This role requires close collaboration to align incentive structures with company growth goals while ensuring fiscal responsibility and rep motivation.

Responsibilities

Design and implement annual Sales Incentive Compensation Plans aligned with ARR goals.
Own and optimize weekly and quarterly sales forecasting processes across regions.
Build automated dashboards tracking core SaaS metrics like CAC, LTV, and Win Rates.
Ensure data accuracy and resolve disputes for the global sales team using ICM software.
Provide analytical narratives for Quarterly Business Reviews and executive board meetings.

Skills

About PagerDuty

pagerduty.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2009

View Profile

PagerDuty is an AI-first operations platform that helps organizations detect, triage, and resolve digital incidents to minimize downtime and improve service reliability. It delivers real‑time alerting, on‑call scheduling and escalation, automated incident orchestration and runbooks, plus agentic AI/AIOps and automation to speed remediation. The platform integrates across DevOps, IT, and security toolchains and provides analytics and post‑incident insights for continuous improvement. Enterprises use PagerDuty to build operational resilience, shorten incident lifecycles, and coordinate response across teams.