Sales Surveillance Officer

Chevening Awards(6 months ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeMedior$54,485 - $74,648 (estimated)Compliance

About this role

This role supports Prudential’s sales quality and compliance programs by administering the MAS Balanced Scorecard framework and managing replacement-of-policy appeals, mystery shopping and monitoring exercises. The position partners with internal and external stakeholders to uphold regulatory requirements and drive improvements in sales advisory standards across the agency force.

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Required Skills

Balanced Scorecard
Sales Advisory
Documentation Review
Client Surveys
Mystery Shopping
ROP Assessment
Callbacks Management
Trend Analysis
Stakeholder Engagement
Training Delivery

+1 more

Qualifications

Degree in Business/Insurance/Finance
FLMI (LOMA)
CMFAS Module 5
CMFAS Module 9
CMFAS Module 9A
Health Insurance

About Chevening Awards

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Since 1983, Chevening has brought over 60,000 exceptional professionals from around the world to study in the UK through scholarships and fellowships funded by the UK Government. This unique opportunity has helped to elevate careers, transform communities, shift and deepen perspectives, and build intercontinental bridges.

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