Sales Through Service - Customer Advisor

NATIONAL(7 months ago)

Cape Town, South AfricaOnsiteFull TimeJunior$44,046 - $59,888 (estimated)Customer Service

About this role

A Sales Through Service - Customer Advisor is a fixed-term call centre position at Capita based in Cape Town supporting a UK-time campaign. The role is part of Capita's contact centre operations and operates on shift-based hours including evenings, weekends and public holidays. This position is offered as a 4-month contract and sits within a global customer service delivery environment.

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Required Skills

Customer Service
Troubleshooting
Sales
Telesales
Cold Calling
Time Management
Active Listening
Problem Solving
Communication
Adaptability

+3 more

Qualifications

Grade 12 (NQF L4)
Clear Credit & Criminal Record
9-12 Months Contact Centre Experience

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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