Technical Support Advisor

About this role

Required Skills

• Customer Service
• Technical Support
• Ticketing Systems
• IVR
• WhatsApp Support
• CRM
• Google Suite
• Problem Solving
• Incident Management
• Service Desk

+2 more

Qualifications

• Grade 12 / Matric
• Language Level B2
• Clear Credit Record
• Clear Criminal Record
• Eligibility To Work In South Africa

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.