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Salesforce Administrator – Service Cloud (Contractor) at Engine - ApplyBlast

Salesforce Administrator – Service Cloud (Contractor)

Engine

1 month ago

3.9 on Glassdoor

Remote

Contract

Medior

0 applicants

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About this role

Engine is seeking a Salesforce Administrator with 3+ years of experience in Service Cloud to design and automate customer support workflows, reduce case backlogs, and improve resolution times. The contractor will collaborate with engineering, product, and support teams to implement and optimize Salesforce solutions, including complex screen flows and Omni-Channel configurations, for a remote LATAM workforce.

Responsibilities

Craft and execute strategies to streamline and automate customer support workflows
Collaborate with cross‑functional teams to implement Salesforce Service Cloud solutions
Lead design and management of complex screen flows and Omni‑Channel configurations

Skills

About Engine

engine.com

Headquarters

El Masnou, Catalonia, Spain

Company Size

1-10 employees

Founded

2019

View Profile

Engine is an all-in-one travel management software platform trusted by 30,000+ businesses for booking and managing corporate travel, including flights, hotels, rental cars, and meeting spaces. It provides companies with exclusive negotiated rates (average savings of 26%), consolidated billing, spend controls, and real-time reporting with no fees, no contracts, and no minimum spend. Engine also offers the Engine X business card for travel spend and rewards, along with 24/7 U.S.-based customer support.