Salesforce Solution Architect, Service Cloud Voice

NeuraFlash

1 month ago

4.4 on Glassdoor

United States

Hybrid

Full Time

Senior

2 applicants

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About this role

NeuraFlash, part of Accenture, is hiring a Solution Architect to join its Service Cloud Voice practice to support Salesforce and AI-enabled contact center solutions. The role focuses on shaping and delivering enterprise Salesforce implementations and collaborating with cross-functional teams to drive AI and contact-center transformation. This position will work with customers and internal teams to translate business needs into scalable platform solutions.

Skills

Qualifications

Salesforce Certifications (Service Cloud, Experience Cloud, Sales Cloud)

About NeuraFlash

neuraflash.com

NeuraFlash is a GenAI-focused consulting and solutions firm and a certified Salesforce and AWS partner that builds custom AI-powered business applications. They help enterprises transform service, sales, and operations with offerings that include implementation, managed services, analytics & insights, and change management, plus packaged Salesforce solutions like Agentforce and Agentforce for Voice. Combining platform engineering, data strategy, and operational change, NeuraFlash positions itself as a trusted implementation partner for deploying scalable AI and cloud solutions.