Salesforce Technical Architect, GTM

Cresta

5 days ago

4.5 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Cresta is seeking a Salesforce Technical Architect to enhance sales and marketing operations through designing and implementing Salesforce solutions. The role involves collaboration with cross-functional teams, technical leadership, and ensuring best practices in development and integration. The position supports the company's mission to revolutionize customer engagement using AI and human intelligence.

Skills

Qualifications

Bachelor's degree in Computer Science, Engineering, or related fieldSalesforce Certified Technical Architect, Application Architect, or System Architect

About Cresta

cresta.com

Cresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.