Senior Procurement Operations Manager
Cresta
About this role
Cresta is seeking a Procurement Operations Lead to oversee the execution of procurement processes, including system management, vendor and contract data, renewals, and analytics. The role involves owning procurement workflows, supporting contract operations, managing vendor lifecycles, and delivering reporting for leadership. It is a senior individual contributor position focused on high ownership and cross-functional coordination.
Skills
About Cresta
cresta.comCresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.
Recent company news
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About Cresta
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Cresta.
Salary
$75k – $95k
per year