SAP Application Service Management, SAP Partner Management, Vendor Management, Service Delivery, IT Service Management, SLA & KPI Management, Service Governance

This role focuses on steering Application Service Management and ensuring high service quality within the energy sector. It serves as the central interface between SAP, internal teams, and external partners to oversee operational collaboration and service performance. The position involves managing SLAs, KPIs, and service governance while coordinating task forces and major incidents during critical disruptions.