Principal
The SAP Planon AMS L2 Support Consultant role involves owning incident analysis, configuration fixes, and small changes across the Planon Universe framework and Facility Services Business Solution. The position requires working with the client's L1 service desk and escalating issues to Planon L3 support as needed. This is a long-term, ITIL-based engagement focused on resolving incidents and maintaining system configurations within agreed SLAs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Principal.