Galapagos LLC
Galapagos Federal Systems LLC is seeking an intermediate Help Desk Support Service Specialist to provide Tier II technical support for desktops, servers, mainframe applications, and hardware. The role involves diagnosing complex technical issues, collaborating with cross-functional teams to resolve incidents, and recommending process improvements to ensure efficient service delivery.
Headquarters
Kihei, Hawaii, United States
Company Size
201-500 employees
Founded
2017
Galapagos LLC (Galapagos Federal Solutions) is an SBA-certified 8(a) small disadvantaged business and IT services company owned by Nā 'Ōiwi Kāne, a Native Hawaiian Organization. The company provides IT solutions including cloud integration and data center consolidation, cybersecurity and information assurance, IT service management, and advisory and assistance services. With over 30 years of IT management experience, Galapagos primarily serves Department of Defense clients across 14 locations with a workforce of 300+ employees.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Galapagos LLC.
Right around the average for this role