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© All Rights Reserved. ApplyBlast.com
Ncontracts
The Scale Customer Success Manager will manage a large portfolio of customers using automated workflows, digital engagement, and AI-assisted tools to drive retention, product adoption, and satisfaction. The role focuses on proactive outreach, risk mitigation, and identifying growth opportunities while collaborating with cross‑functional teams such as Support, Product, Sales, and Renewals.
Headquarters
Nashville, Tennessee, United States
Company Size
201-500 employees
Founded
2009
Ncontracts provides governance, risk and compliance (GRC) software tailored exclusively to banks, credit unions, and other financial institutions. Its SaaS platform centralizes risk assessments, vendor/third‑party management, compliance and audit workflows, policy and regulatory change management, and reporting/analytics to help institutions reduce risk and streamline regulatory obligations. Ncontracts emphasizes industry‑specific controls, automation, and exam‑readiness to simplify oversight and oversight documentation. The company serves community and regional financial institutions seeking scalable, compliance‑focused technology.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ncontracts.
Ncontracts didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role