Scaled Customer Success Manager (Public Sector)
Box(12 days ago)
About this role
A Scaled Customer Success Manager, Public Sector at Box is a customer-facing role on the Scaled Customer Success team supporting Box’s public sector customers post-sale. The position contributes to Box’s mission of intelligent content management and helps customers realize business value from Box’s AI-first platform.
Required Skills
- Customer Success
- Account Management
- Data Analysis
- Project Management
- AI Mindset
- Customer Adoption
- Stakeholder Management
- Playbook Development
- Communication
- Salesforce
Qualifications
- Degree Required
About Box
box.comBox is a cloud content management and file-sharing platform that helps organizations securely store, manage, and collaborate on files across devices and teams. It provides secure file sharing, content lifecycle and workflow automation, metadata/search, e-signature and analytics, and enterprise-grade security and compliance controls (encryption, DLP, CASB, SOC/ISO/HIPAA support). Box integrates with major productivity and business apps (Microsoft 365, Google Workspace, Salesforce, Slack), and exposes APIs and developer tools so companies can build custom apps and embed secure content services into their workflows. Companies choose Box for centralized governance, scalable cloud storage, and secure collaboration across distributed workforces.
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