Scaled Customer Success Manager
Veriff(11 days ago)
About this role
A Scaled Customer Success Manager at Veriff is responsible for driving the success and health of the company’s high-volume “Paper” account segment by applying automation and data-driven engagement. The role operates at the intersection of Technical Support, Customer Success, and Operations to ensure efficient, scalable customer outcomes. The position is based in Brazil with São Paulo (Hybrid) or Remote Brazil options.
Required Skills
- Customer Success
- Technical Support
- Automation
- Salesforce
- APIs
- Data Analysis
- Integration
- Fraud Prevention
- Troubleshooting
- Communication
+2 more
About Veriff
veriff.comVeriff is an AI-powered identity verification company that helps businesses prevent fraud, meet compliance requirements (KYC/AML), and safeguard customers through automated document checks and biometric identity proofs. Its platform offers developer-friendly APIs and SDKs, real-time decisioning, and global coverage to enable secure customer onboarding at scale. Companies across fintech, crypto, marketplaces and other regulated industries use Veriff to build trust, reduce manual reviews, and drive growth.
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