Director of Scaled Customer Success
Workiva
About this role
Workiva is hiring a Director of Scaled Customer Success to lead their customer engagement strategies across the SMB segment. The role involves designing an insights-driven, digital-first engagement model to improve customer adoption, retention, and growth at scale. The director will oversee a team and collaborate cross-functionally to deliver measurable customer success outcomes.
Skills
Qualifications
About Workiva
workiva.comWorkiva's cloud-based software transforms work with assured integrated reporting solutions for finance, sustainability, audit & risk—connecting people, data & processes.
Recent company news
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About Workiva
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Workiva.
Salary
$143k – $230k
per year