Sonder
The Scaled Tech Touch Program Manager at Sonder owns the engagement strategy for the customer segment without a named Customer Success Manager. This role involves designing, building, and optimizing automated customer journeys such as onboarding, health-score triggers, and renewal nudges to ensure these accounts receive value. The position requires partnering with Data & Insights, Product, and Customer Success teams to leverage data and AI tools for scaling personalization and proving program effectiveness.
Sonder's employee care platform is the future of workforce health, medical, safety and wellbeing. One platform. All the support. Learn more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sonder.
Sonder didn’t post a salary, so this is our estimate from similar listings.
12% above the average for this role