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S&CGN - Tech Strategy & Advisory - ITSM - Manager at Accenture - ApplyBlast

S&CGN - Tech Strategy & Advisory - ITSM - Manager

Accenture

4 months ago

3.9 on Glassdoor

Onsite

Full Time

Manager

0 applicants

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About this role

A Manager in Accenture's Technology Consulting practice leads large-scale ServiceNow and ITSM transformation projects for global clients. The role involves designing and implementing innovative business solutions, optimizing IT processes, and delivering strategic advice on digital ecosystems. This position requires deep expertise in ServiceNow platforms, cloud architecture, and industry-specific transformation initiatives.

Responsibilities

Drive ServiceNow implementation workstreams across ITSM and related modules
Design and implement ITSM transformation strategies to enhance operational resilience
Translate business requirements into functional specifications and solution designs
Support integration activities using APIs and IntegrationHub for platform connectivity
Lead large-scale enterprise service transformation engagements from assessment to go-live

Skills

Qualifications

Bachelor's degree in EngineeringServiceNow CSA certificationServiceNow CIS certificationITIL v3 or v4 certificationCloud Architecture certification

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.