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Scheduling Specialist at 1-800 Contacts - ApplyBlast

Scheduling Specialist

1-800 Contacts

2 months ago

3.9 on Glassdoor

Draper, Utah, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Scheduling Specialist uses data analysis, forecasting, and collaboration to ensure optimal staffing across the Customer Department and Distribution Center. The role balances mid‑term scheduling adjustments, capacity planning, and metric tracking to meet service level goals while supporting both employee and customer experiences.

Responsibilities

Make mid-term staffing adjustments using CxOne/IEX to meet service level goals
Maintain long-term capacity plan and reconcile actuals versus forecast for hiring
Analyze volumes and trends to recommend productivity and resource optimizations

Skills

About 1-800 Contacts

1800contacts.com

Headquarters

Draper, Utah, United States

Company Size

1001-5000 employees

Founded

1995

View Profile

1-800 Contacts is a leading online retailer specializing in contact lenses and related eye-care products. The company streamlines ordering with online prescription management, reorders and fast shipping, plus customer support that helps verify prescriptions and answer fit questions. They sell major brand lenses, solutions and accessories through their website and mobile app, focusing on convenience, refill reminders, and easy delivery for everyday wearers.