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SD - Supervisor, German-speaking at Unisys - ApplyBlast

SD - Supervisor, German-speaking

Unisys

2 days ago

3.5 on Glassdoor

Budapest, Hungary

Hybrid

Full Time

Medior

0 applicants

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About this role

The SD - Supervisor, German-speaking role supervises Service Desk teams within an assigned region, directing day-to-day activities and serving as an escalation point for issues. The position involves mentoring and training team members, building collaboration, and monitoring tickets to ensure service level agreements are met or exceeded. This role requires fluency in German and prior management experience is not required but informal leadership may be beneficial.

Responsibilities

Supervise Service Desk teams and direct day-to-day activities
Serve as escalation point for issues referred by team members and clients
Monitor Service Desk tickets and calls to identify trends and issues

Skills

About Unisys

unisys.com

Headquarters

Blue Bell, Pennsylvania, United States

Company Size

10001+ employees

View Profile

Unisys is a global technology solutions company offering services across artificial intelligence, cloud and applications, cybersecurity, digital workplace, and enterprise computing. The company provides consulting, managed services, and technology solutions to clients across industries including financial services, healthcare, public sector, and manufacturing. Unisys helps organizations modernize IT infrastructure, secure digital assets, and drive business transformation through innovation.