Senior Agent, Customer Service (Dutch Speaker)
OKX(1 month ago)
About this role
A Customer Support Specialist at OKX provides front-line support for global customers of the crypto exchange while contributing to service and procedural improvements within the Overseas BJ team. The role is team-oriented and aligned with OKX’s core principles, supporting the company’s mission to expand access to crypto products. This position requires shift work and operates in a hybrid working model.
Required Skills
- Customer Service
- Complaint Handling
- Escalation
- People Skills
- Solutions Mindset
- Time Management
- Multitasking
- Fast Typing
- MS Office
- English
+4 more
Qualifications
- College Diploma
About OKX
okx.comOKX is a global cryptocurrency platform that lets users buy, sell, trade and store Bitcoin, Ethereum and hundreds of other tokens via its exchange, mobile app and custodial wallet. It offers spot, margin and derivatives trading, staking and savings (earn) products, a DeFi gateway and an NFT marketplace, along with developer APIs and institutional services. OKX targets both retail and professional traders with advanced trading tools, deep liquidity and security controls, while positioning itself as a Web3 infrastructure provider for global markets.
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