Senior AI Deployment Specialist
Intercom(15 days ago)
About this role
An AI Deployment Specialist at Intercom helps customers implement Intercom’s AI customer service tools (including the Fin AI Agent) to drive business value and transform support experiences. The role is part of the Professional Services team and focuses on ensuring successful deployments and adoption of Intercom’s AI suite. It involves close collaboration with Sales, Customer Success, Product, and R&D stakeholders.
Required Skills
- Customer Facing
- Training
- Product Expertise
- Project Management
- AI Agents
- API Integrations
- Communication
- Problem Solving
- Stakeholder Management
- Adaptability
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.