Senior Analyst, Care Support Workforce Optimization

Spring Health(1 month ago)

RemoteFull TimeMedior$97,325 - $114,500Operations Intelligence

About this role

The Analyst, Care Support Workforce Optimization is responsible for ensuring appropriate staffing and capacity within the Care Support function to meet member and provider needs. The role sits on the Operations Analytics & Workforce Optimization team within Operations Intelligence and partners closely with Care Support leadership and cross-functional teams. This position is focused on driving strategic workforce planning, translating analytics into insights, and supporting efficient service delivery. The role is full-time and primarily remote with occasional onsite presence in NYC preferred.

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Required Skills

Forecasting
Workforce Modeling
Capacity Planning
Scenario Analysis
Data Analytics
Data Visualization
SQL
Looker
Hex
Workforce Tools

+7 more

Qualifications

Bachelor's Degree in Business, Economics, Engineering or similar
Master's Degree Preferred

About Spring Health

springhealth.com

Spring Health is an employer-focused mental health platform that uses assessment-driven technology and measurement-based care to deliver personalized treatment pathways. It pairs clinically proven digital tools with a network of therapists, coaches, and psychiatrists to provide therapy, coaching, medication management, and targeted programs. Spring Health’s platform removes barriers to access, matches employees to the right level of care quickly, and provides employers with outcomes and utilization data. Companies choose it to improve workforce well-being, engagement, and mental health outcomes while managing costs.

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