Senior Analyst - Customer Experience - Healthcare Delivery
Clinical Careers Page(6 days ago)
About this role
The role involves analyzing customer insights, creating reports, and supporting customer experience programs within CVS Health's Healthcare Delivery lines. It focuses on leveraging data to generate actionable insights, supporting cross-functional projects, and communicating findings to improve patient and customer experiences.
Required Skills
- Excel
- Tableau
- PowerPoint
- Data Analysis
- Customer Insights
- Survey Design
- Statistics
- Stakeholder Management
- Data Querying
- Medallia
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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