Senior Analyst – Customer Support
LSEG(1 month ago)
About this role
The Senior Analyst in Investment and Wealth Management Workflows Support provides application and product support for Workspace, Eikon desktop and related solutions used by investment and wealth customers. The role serves as a primary, customer-facing contact within LSEG’s global 24/7 support function, ensuring accessibility and connectivity to specialist teams. It focuses on delivering a high-quality service experience and supporting customers’ use of market data and desktop applications.
Required Skills
- Customer Support
- Enquiry Resolution
- Salesforce
- Communication
- Analytical Skills
- Problem Solving
- Troubleshooting
- Product Knowledge
- Time Flexibility
- Stakeholder Escalation
Qualifications
- Bachelor's Degree
About LSEG
lseg.comLSEG is your trusted global financial markets infrastructure and data provider. Discover how we deliver value for our customers.
View more jobs at LSEG →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at LSEG
Similar Jobs
IT Desktop Support Specialist
Everise(5 days ago)
Desktop Support Manager
Raymond James & Associates, Inc., Research Division(2 months ago)
Workiva Platform Support Specialist
Aztec(2 months ago)
Senior Product Analyst
CAE(1 month ago)
WTI Sales Support Team Lead
Wintrust Financial Corporation(3 months ago)
Support Engineer
Checkr(1 month ago)