Contact Centre Manager
KBR
About this role
The Helpdesk (Contact Centre) Manager oversees the 24/7/365 operational helpdesk across the National Service Hub, Swindon office and remote teams, ensuring alignment with the client's vision and public-facing services. The role is accountable for the performance and success of the helpdesk function and serves as the primary senior contact for the client. The manager builds collaborative relationships with stakeholders and represents the service at senior-level forums.
Skills
About KBR
kbr.comN/A
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About KBR
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for KBR.
Salary
$123k – $162k
per year