Senior Analyst - Incident Management
Accelya
About this role
This role involves monitoring, coordinating, and resolving IT incidents within an airline industry context, emphasizing incident management, root cause analysis, and continuous process improvement. It focuses on ensuring smooth IT operations and effective communication with stakeholders to minimize operational impact.
Skills
About Accelya
accelya.comTake control of your retailing journey with Accelya's open modular platform. Trusted by 200+ leading airlines worldwide.
Recent company news
VisaHQFinnair Cargo Extends Partnership with Accelya to Deepen Digitalisation of Helsinki Hub Operations
2 days ago
Business Travel News EuropeBCD Travel joins Accelya's NDC FastTrack initiative
Nov 13, 2025
The STAT Trade TimesAccelya unifies cargo and passenger technology on FLX ONE
1 month ago
PhocusWireAccelya launches AI layer FLX AIViator
May 28, 2025
Travel Daily News InternationalCorporate NDC bookings jump 168% as GDS-distributed volumes rise 162%, Accelya data shows
1 month ago
About Accelya
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Accelya.
Salary
$36k – $48k
per year