Senior Analyst - IT
WNS Global Services
About this role
An IT Triage Analyst at HealthHelp serves as the first point of contact for software, integration, and EDI issues, acting as a gatekeeper between end users and the development team. The role involves evaluating, reproducing, and validating issues before they reach IT development, determining if they are true defects or other issues, and routing them accordingly.
Skills
About WNS Global Services
wns.comWNS is a global, digital-led business transformation and BPM provider that helps enterprises "Outsmart the Future" through analytics, automation, and technology-enabled solutions. It delivers end-to-end business process outsourcing, industry-specific consulting and digital services across functions such as finance & accounting, customer care, insurance, healthcare, travel and more. Combining domain expertise with data analytics, AI and process automation, WNS focuses on improving operational efficiency, customer experience and sustainable growth for multinational clients.
About WNS Global Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for WNS Global Services.
Salary
$115k – $135k
per year