Senior Analyst, Loyalty Marketing

The Senior Analyst, Loyalty Marketing plays a key role in developing, implementing, and measuring marketing initiatives that drive customer loyalty and elevate the customer experience across the Williams-Sonoma, Inc. family of brands. This position supports The Key Rewards loyalty program by bringing cross-brand marketing campaigns to life across multiple customer touchpoints. The role involves partnering with internal teams, Capital One, and external vendors to develop campaigns, build customer journeys, and evaluate performance against Loyalty KPIs.