Senior Analyst, Loyalty Marketing

The Senior Analyst, Loyalty Marketing plays a critical role in developing and optimizing initiatives that drive customer loyalty and elevate the customer experience across the Williams-Sonoma, Inc. family of brands. This position supports the planning and execution of performance marketing strategies for The Key Rewards program, focusing on member engagement, card acquisition, and cross-brand shopping behavior. The role involves collaborating with internal teams, Capital One, and third-party vendors to create marketing campaigns and customer journeys that support loyalty KPIs.