Senior Analyst, Loyalty Marketing

The Senior Analyst, Loyalty Marketing plays a critical role in developing and optimizing initiatives that drive customer loyalty and elevate the customer experience across the Williams-Sonoma, Inc. family of brands. This position supports the planning and execution of performance marketing strategies for The Key Rewards loyalty and credit card program to boost member engagement, card acquisition, and cross-brand shopping behavior. The role involves collaborating with internal teams, Capital One, and third-party vendors to create marketing campaigns and customer journeys that support key loyalty metrics.