Senior Analyst, QA, Complaints, UK
BEES
About this role
Tide is seeking a Senior Quality Assurance Analyst to monitor customer service interactions, provide feedback, and drive quality improvements. The role involves analyzing communication effectiveness, conducting training, and collaborating on quality strategies to enhance overall project performance.
Skills
About BEES
milb.comThe Official Site of Minor League Baseball on MLB.com delivers comprehensive coverage of MiLB with up-to-the-minute scores, schedules, standings, statistics and team pages. The site publishes news, exclusive stories, interviews and multimedia (audio and video clips), along with box scores and prospect coverage for affiliated minor‑league clubs. It serves fans, families and baseball professionals by connecting minor‑league play to the Major League development pipeline and providing ticket and club information. Content is available in English (with Spanish language options) through MLB’s platform.
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About BEES
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for BEES.
Salary
$133k – $179k
per year