M&G plc

Senior Analyst - Service Desk Agent

M&G plc

9 days ago
Pune, India
Onsite
Full Time
Junior
0 applicants
M&G plc
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About this role

The job involves providing first-line IT support for users across services and locations, handling incidents, service requests, and support tickets. The role supports the delivery of high-quality service desk services, aligns with ITSM practices, and collaborates with internal and external stakeholders.

Skills

Qualifications

ITIL V3 or V4 Certification
M&G plc

About M&G plc

mandg.com

M&G plc is an international leader in savings and investments with more than five million customers

About M&G plc

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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