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Senior Application Support Analyst at InvGate - ApplyBlast

Senior Application Support Analyst

InvGate

4 months ago

India

Hybrid

Full Time

Senior

0 applicants

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About this role

InvGate is seeking an Application Support Analyst to serve as the primary technical point of contact for external clients, diagnosing complex application issues and guiding partners on platform integrations. This role involves collaborating with development and customer success teams to resolve integration challenges, troubleshoot APIs, and provide advanced technical consulting for IT Asset and Service Management platforms.

Responsibilities

Diagnose and resolve complex application issues for external clients
Guide clients on platform integration and workflow optimization
Collaborate with development teams to improve product functionality
Test endpoints and analyze responses using API tools
Execute SQL queries for data analysis during troubleshooting

Skills

Qualifications

3+ years of experienceFluent in EnglishC1 Level Proficiency

About InvGate

invgate.com

Headquarters

Haras Argentina, Buenos Aires, Argentina

Company Size

201-500 employees

Founded

2009

View Profile

InvGate delivers no-code IT service and asset management software designed to help IT teams build and run modern operations. Their platform combines service desk/ITSM, asset discovery and ITAM, CMDB, workflow automation and reporting so organizations can deploy changes quickly without long implementations or high consulting fees. Targeted at mid-market and enterprise IT organizations, InvGate emphasizes fast time-to-value, easy customization, and centralized visibility to reduce downtime and operational costs.