ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Senior Associate, Control Tower & Service Delivery at Flexport - ApplyBlast

Senior Associate, Control Tower & Service Delivery

Flexport

7 days ago

3.5 on Glassdoor

Shenzhen, Guangdong, China

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This role ensures the service delivery of operational commitments and development plans for high-profile Control Tower customers across APAC regional origins. The position involves monitoring performance against SLAs, driving strategic initiatives, and collaborating with product and tech teams to improve systems and processes. It also requires building strong client relationships and identifying opportunities for upselling and value engineering.

Responsibilities

Monitor and manage operational performance to ensure APAC team delivers against agreed SLAs
Develop and maintain expert knowledge of CT customer needs and solution offerings
Collaborate with destination teams to document and deliver improvement initiatives based on value roadmaps

Skills

About Flexport

flexport.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2013

View Profile

Flexport is a supply-chain logistics platform that combines freight forwarding, customs brokerage, transportation and warehousing services with software, data analytics, and automation. It helps companies cut costs, gain real-time visibility, optimize routes and workflows, and manage sustainability (including carbon tracking) across end-to-end global shipments. Customers rely on Flexport for an integrated platform and global operational network that simplifies logistics, speeds deliveries, and improves supply‑chain decision-making.