Senior Associate, Global Technical Support for Converged Packet Optical
Ciena(5 months ago)
HybridFull TimeMedior$90,976 - $120,438 (estimated)Technical Support
Apply NowAbout this role
Ciena is seeking a candidate for a post-sales support role that involves providing technical assistance for their products, including testing and troubleshooting. The position requires a strong understanding of fiber optic transport protocols and a background in technical support, often interacting directly with customers to resolve network issues and assist in deployment.
Required Skills
- Technical Support
- Fiber Optic Protocols
- Troubleshooting
- Customer Interaction
Qualifications
- Bachelor’s Degree in Technical Field
- CE-A Certification
- OC-A Certification
About Ciena
ciena.comCiena is a global leader in optical and routing systems, services, and automation software.
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