Network Support Specialist
Lumos(5 days ago)
About this role
Lumos is seeking a Network Support Specialist I to provide technical support to residential and small business customers, troubleshooting issues across various broadband and video services. The role offers opportunities to work with fiber optic internet technologies and to grow technical skills in a fast-paced environment.
Required Skills
- Troubleshooting
- Customer Support
- Network Support
- Fiber Optic
- Broadband
- IPTV
- DSL
- Technical Documentation
- Communication
- Problem Solving
About Lumos
lumos.comLumos builds the Autonomous Identity Platform — a cloud‑first identity governance and access management solution that discovers and governs access across SaaS apps to eliminate sprawl and "identity fatigue." The platform leverages agentic and LLM-based AI (Albus) to automate joiner/mover/leaver lifecycle flows, self‑service app requests, access reviews, AI role‑mining, identity analytics and SaaS management from a single console. Founded in 2020 and used by customers including Prosper Marketplace and Mars, Lumos aims to reduce help‑desk tickets, tighten least‑privilege controls, accelerate provisioning, and cut SaaS spend while improving security and compliance.
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