Ciena

Senior Associate, Global Technical Support

Ciena(4 days ago)

HybridFull TimeMedior$60,000 - $90,000Technical Support
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About this role

Ciena is seeking a technical support engineer to provide expert assistance in maintaining high-performance optical network operations. The role involves troubleshooting advanced telecommunications systems, collaborating cross‑functionally, and supporting global deployments to ensure reliable network performance.

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Required Skills

  • optical Transport Networks
  • DWDM
  • SONET
  • SDH
  • Ethernet
  • IP
  • Network Protocols
  • Troubleshooting
  • Network Management Systems
  • Documentation
Ciena

About Ciena

ciena.com

Ciena is a global leader in optical and routing systems, services, and automation software.

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