Senior Associate, Learning Programs

DoorDash Mexico(8 days ago)

Washington, D.C., New York, NY, San Francisco, CA, Tempe, AZ, Los Angeles, CA, Chicago, IL, Seattle, WAOnsiteFull TimeMedior$78,900 - $116,000Customer Experience

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About this role

A Learning & Development Program Manager within DoorDash’s Customer Experience team translating customer experience strategy into scalable learning programs for support agents and vendor partners. The role focuses on designing curriculum, running needs assessments, managing end-to-end L&D initiatives, and using data to measure and improve learning impact. It operates closely with cross-functional stakeholders and the Manager of Global Learning Operations to drive learning quality at scale.

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Required Skills

L&D
Needs Assessment
Project Management
Instructional Design
Data Analysis
Training Facilitation
Agile
Stakeholder Management
Curriculum Design
LMS

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.