Senior Associate, PR & Communications

Toast(1 month ago)

HybridFull TimeSenior$79,000 - $126,000Communications (Marketing)

About this role

The PR & Communications Senior Associate at Toast will amplify the company’s external visibility by translating complex technology into human-centered narratives and raising awareness of customer and partner successes. This role sits within the Communications function of Marketing and supports proactive and reactive media relations, customer storytelling, partner announcements, and coordination with external agencies. The position emphasizes strong writing, synthesis, and collaboration across internal teams to shape market perception and protect the brand.

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Required Skills

External PR
Customer Storytelling
Partner Communications
Media Relations
Writing
Editing
Pitching
Interviewing
Presentation Tools
Media Monitoring

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About Toast

toasttab.com

Toast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.