Senior Associate Product Operations Manager
Traveloka(3 months ago)
About this role
A Senior Business Operations Associate Manager at Traveloka Transport helps build and deliver mission-critical service processes to enable transport product lines. The role focuses on maintaining SLAs, scaling operations, and converting data into insights to inform product and operational decisions. It partners closely with Product, Market, Customer Care, Finance, and Engineering teams to onboard partners and implement operational standards.
Required Skills
- SLA Management
- Process Improvement
- Data Analysis
- Project Management
- Cross-Functional
- Troubleshooting
- Documentation
- Onboarding
- Stakeholder Management
- Communication
Qualifications
- Bachelor's Degree in STEM, GPA ≥ 3.5/4.0
About Traveloka
traveloka.comBook cheap flights, hotels, and activities with Traveloka. Discover global travel deals and plan your perfect trip • Trusted by millions worldwide • One place for all your needs • Flexible booking options • Secure & convenient payment
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