Senior Associate, Service Delivery Support Engineer
Automotive Service and Tire Alliance Expo(3 months ago)
About this role
The role involves providing first-level technical support for BSS application stacks including CRM, Billing, Broadband, and Activation. The candidate will manage incident reports, liaise with multiple parties for resolution, and oversee ticket management while ensuring adherence to service level agreements.
Required Skills
- Technical Support
- Incident Management
- BSS Applications
- CRM
- Billing
Qualifications
- Bachelor’s Degree in Computer Science
About Automotive Service and Tire Alliance Expo
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