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Senior Backend Engineer - Machine Learning team at Gorgias - ApplyBlast

Senior Backend Engineer - Machine Learning team

Gorgias

9 months ago

3.4 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Gorgias is building an AI-driven platform that transforms ecommerce conversations into personal, seamless, and intelligent interactions. The company is integrating advanced machine learning models to create conversational agents that support and engage customers across their shopping journey.

Skills

About Gorgias

gorgias.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2015

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Gorgias is a conversational AI platform and helpdesk built specifically for eCommerce, enabling businesses to automate customer support and drive sales through a unified inbox across email, chat, SMS, social media, and more. It features an AI Agent pre-trained on over 1 billion conversations that can resolve 60% of support inquiries automatically, while integrating natively with Shopify and 300+ other tools to provide full store context within every conversation. Trusted by over 17,000 eCommerce brands worldwide, Gorgias helps support teams turn customer interactions into measurable revenue.