Senior Backend Engineer - Machine Learning team

Gorgias(24 days ago)

RemoteFull TimeSenior$96,104 - $131,533 (estimated)Engineering

About this role

Gorgias is building an AI-driven platform that transforms ecommerce conversations into personal, seamless, and intelligent interactions. The company is integrating advanced machine learning models to create conversational agents that support and engage customers across their shopping journey.

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Required Skills

Python
TensorFlow
PyTorch
APIs
Data Pipelines
Cloud Platforms
Docker
Kubernetes
NLP
ML Frameworks

About Gorgias

gorgias.com

Gorgias is a conversational AI platform designed specifically for eCommerce, enabling businesses to automate customer support and drive sales. With integrations for leading eCommerce platforms like Shopify, it centralizes customer communications across channels such as email, social media, and live chat, enhancing the customer experience. Gorgias leverages AI to resolve up to 60% of support inquiries efficiently, while providing actionable insights and real-time data to empower support teams. The platform has gained the trust of over 15,000 brands worldwide, establishing itself as a leader in customer engagement solutions.

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