Senior Backend Engineer - Omnichannel Integrations Team

Text

1 month ago

1.7 on Glassdoor

Wrocław, Poland

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Senior Backend Engineer on the Omnichannel Integrations team responsible for designing and scaling backend foundations that connect Text to third-party messaging platforms. The role focuses on building reliable, production-grade systems that translate external platform behavior into a consistent internal model and ensure trustworthy conversation data. You will join early on the backend side with high ownership and influence over architecture and standards.

Skills

About Text

text.com

Text (Text, Inc.) is an AI-first customer service automation platform that combines AI agents, AI-powered live chat, and a help desk with a unified inbox to automate support and scale 24/7. The product helps businesses handle tickets, answer customer queries, and route conversations across channels while augmenting agents with automation and knowledge management. Text positions itself for companies that need to reduce response times and support costs while keeping human oversight when needed. Founded in 2002 by Mariusz Ciepły, the company maintains offices in Boston and Wrocław.