Go-To-Market Ops Specialist
Text
About this role
This role involves enhancing sales processes and systems, focusing on optimizing inbound lead management and automation within a SaaS environment. The candidate will collaborate across teams to improve operational efficiency and implement technical solutions for sales growth.
Skills
About Text
text.comText (Text, Inc.) is an AI-first customer service automation platform that combines AI agents, AI-powered live chat, and a help desk with a unified inbox to automate support and scale 24/7. The product helps businesses handle tickets, answer customer queries, and route conversations across channels while augmenting agents with automation and knowledge management. Text positions itself for companies that need to reduce response times and support costs while keeping human oversight when needed. Founded in 2002 by Mariusz Ciepły, the company maintains offices in Boston and Wrocław.
Recent company news
The Tech BuzzOpenAI limits adult mode to text, drawing line at images
13 hours ago
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5 hours ago
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3 days ago
Harvard Business ReviewHow Gen AI Can Turn Reams of Text into Actionable Insights
1 week ago
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9 hours ago
About Text
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Text.
Salary
$96k – $127k
per year