Senior Billing Operations Associate
Rockbot
About this role
This role provides high-level, white-glove billing and account support to Rockbot’s customers, contributing to a best-in-class customer experience while supporting the company’s billing operations. The position works cross-functionally to support system and process changes as the company scales subscription and one-time billing. The ideal candidate thrives in a fast-paced, technology-driven environment and helps improve operational accuracy and collections outcomes.
Skills
About Rockbot
rockbot.comRockbot provides licensed background music and visual content solutions for brick-and-mortar businesses. Their cloud-based platform lets operators stream curated playlists, schedule music and announcements, manage zones and devices, and display on‑screen messaging or digital signage. Rockbot handles licensing and offers remote management, analytics, and integrations to keep venues compliant and consistent across locations. Typical customers include restaurants, bars, retailers, gyms, and other multi‑location businesses.
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About Rockbot
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Rockbot.
Salary
$90k – $110k
per year