January

Senior Business Operations Associate

January(2 months ago)

New York City, NYOnsiteFull TimeSenior$130,000 - $165,000Business Operations
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About this role

The Senior Business Operations Associate at January is responsible for identifying and resolving operational bottlenecks to drive efficiency and improve execution quality across teams. This role involves diagnosing issues, implementing scalable solutions, and managing cross-functional projects while ensuring alignment and adoption of these initiatives. Candidates should possess strong analytical skills, proficiency in SQL and Excel, and a background in consulting or BizOps, with a focus on optimizing consumer finance processes.

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Required Skills

  • Operational Problem-Solving
  • Root Cause Analysis
  • Cross-Functional Project Management
  • Stakeholder Diagnosis
  • Solution Design
  • Rapid Shipping
  • Infrastructure Creation
  • Sequenced Work Breakdown
  • Stakeholder Alignment
  • Continuous Improvement

+12 more

January

About January

january.com

January is a fintech company dedicated to transforming consumer finance through innovative, AI-powered solutions that empower consumers to manage their debt more effectively. The platform provides flexible payment options, settlements, and streamlined online account management, ensuring a user-friendly experience that promotes financial stability. January also focuses on enhancing recovery rates for creditors while maintaining compliance with evolving regulations, making it a trusted partner in the industry for both consumers and financial institutions. With a commitment to empathy and transparency, January aims to reshape the recovery experience, prioritizing the needs of consumers at every step.

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