Dominion Energy
The Senior Business Performance Analyst role supports Customer Contact Operations by analyzing contact center data to drive operational improvements and enhance customer and employee experiences. This position involves monitoring performance metrics, developing actionable insights, and collaborating with internal teams and external vendors to solve complex operational challenges. The analyst will also contribute to strategic initiatives, system readiness, and continuous process improvements.
Dominion Energy is an integrated energy company headquartered in Richmond, Virginia that generates and delivers electricity and natural gas to customers across multiple U.S. states. It operates regulated utility businesses and energy infrastructure — including power generation, transmission and distribution, natural gas systems, and renewable projects such as solar and offshore wind. The company emphasizes grid modernization and decarbonization, investing in cleaner energy sources and infrastructure to improve reliability and reduce emissions. Utilities, businesses, and communities rely on Dominion for large-scale energy projects, regulated service, and long-term infrastructure investment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dominion Energy.