Senior Business Value Specialist

United States - Genesys Cloud Services, Inc.(1 month ago)

Sydney, AustraliaOnsiteFull TimeSenior$124,986 - $169,266 (estimated)Sales

About this role

The Senior Business Value Specialist helps customers connect their customer experience delivery needs to the capabilities and business outcomes of the Genesys Cloud platform. The role involves running discovery workshops, quantifying value through data and financial analysis, and creating compelling presentations that drive customer decisions. Success is measured by improved win rates, bookings growth, and customer satisfaction when engaged.

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Required Skills

Value Assessment
Data Analytics
Financial Modeling
Presentation
Workshop Facilitation
Journey Mapping
Communication
Stakeholder Management
Business Analysis

Qualifications

Bachelor's Degree in Business or Marketing

About United States - Genesys Cloud Services, Inc.

genesys.com

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