Senior Care Advisor
WelbeHealth(21 days ago)
About this role
The Senior Care Advisor at WelbeHealth supports seniors and their families in understanding and enrolling in the WelbeHealth PACE program, which provides comprehensive medical and community-based services to help older adults remain in their homes. The role serves as a trusted phone-based guide for prospective participants, helping determine eligibility and navigating enrollment steps. This position works closely with internal partners to move interested seniors through the process to successful enrollment.
Required Skills
- Customer Service
- Tele Sales
- Inbound Calling
- Outbound Calling
- Lead Management
- Enrollment Support
- PACE Knowledge
- Medicare Knowledge
- Medi-Cal Knowledge
- CRM
+2 more
Qualifications
- Associate’s Degree
About WelbeHealth
welbehealth.comWelbeHealth is a full‑service senior health care provider that operates PACE (Program of All‑Inclusive Care for the Elderly) programs to deliver comprehensive, coordinated care for frail and vulnerable older adults. Its interdisciplinary teams deliver medical, behavioral, rehabilitative and social services — including primary care, nursing, therapy, home care, transportation and adult day services — so participants can remain safely and independently at home. The organization emphasizes quality, compassion and value while integrating Medicare and Medicaid benefits to manage care and costs for seniors.
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