Senior Case Manager

The Senior Case Manager provides advanced oversight, leadership, and strategic guidance to safeguard patient safety and ensure compliance with transplant policies for the Health Resources & Services Administration (HRSA) and the Organ Procurement & Transplantation Network (OPTN). This role serves as a subject matter expert across the full lifecycle of case management activities, including case intake, triage, analysis, review, enforcement, and resolution. The position mentors a team of case managers and investigators, drives continuous quality improvement, and collaborates closely with federal agencies and member organizations to shape national standards for organ allocation and patient safety.